Member Choice Voucher FAQ

Answers to all of your questions about the vouchers and how to use them. Whether you're unsure about how to redeem your vouchers or want to know what items you can purchase with them, the information below has you covered. 2023 member choice vouchers will expire 31/10/23.

 

&nbsp

In 2023, eligible members receive a Roo Shop voucher valued at either $30. This voucher can be used to purchase a 2023 Members scarf, cap or the value applied to any item on the store.

&nbsp

Every member has been sent a Member choice voucher by email, you can also access your code through logging in to your membership account here.

&nbsp

You can purchase the 2023 membership scarf, cap or other items through the Roo Shop website using your members choice voucher. This item can be found under the ‘Member Exclusives’ product category at the top of the Roo Shop homepage. Members scarfs are also available for collection at both the club, and at home games at Marvel Stadium and Blundstone Arena. To collect the scarf, you must present your unique voucher code.

&nbsp

You will need to do this once at the checkout page of the Roo Shop. You will need to enter your code under Promo Code/Gift Certificate during checkout. Once you have entered your code into the box, select ‘apply’. Please ensure you are entering your code correctly.

&nbsp

Codes cannot be used in conjunction with other valid coupon codes in a single transaction. No exceptions.

&nbsp

Yes. Any unused balance or credit remaining on the gift voucher can be redeemed with future orders.

&nbsp

No. If you have multiple vouchers, you are not required to create multiple accounts to use them. Vouchers can be used on the same Roo Shop account. They just cannot be used in the same orders.

&nbsp

No. Free shipping is applied to your order when redeeming member items.

Unable to find the answers you were after? Contact membership