Answers to all of your questions about the vouchers and how to use them. Whether you're unsure about how to redeem your vouchers or want to know what items you can purchase with them, the information below has you covered. 2025 member choice vouchers will expire 31/10/25.
In 2025, eligible members receive a Roo Shop voucher valued at $30. This voucher can be used to purchase a 2025 Members scarf, cap or the $30 value can be applied to any item at the Roo Shop.
Every member has been sent a Member choice voucher by email, you can also access your code through logging in to your membership account here.
You can purchase the 2025 membership scarf, cap or other items through the Roo Shop website using your members choice voucher. This item can be found under the ‘Member Exclusives’ product category at the top of the Roo Shop homepage. Members scarfs and caps are also available for collection at both the club, and at home games at Marvel Stadium and Blundstone Arena. To collect the scarf or cap, you must present your unique voucher code.
You will need to do this once at the checkout page of the Roo Shop. You will need to enter your code under Promo Code/Gift Certificate during checkout. Once you have entered your code into the box, select ‘apply’. Please ensure you are entering your code correctly.
Codes cannot be used in conjunction with other valid coupon codes in a single transaction. No exceptions.
Yes. Any unused balance or credit remaining on the gift voucher can be redeemed with future orders.
No. If you have multiple vouchers, you are not required to create multiple accounts to use them. Vouchers can be used on the same Roo Shop account. They just cannot be used in the same orders.
No. Free shipping is applied to your order when redeeming member items.
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