All new users are required to create an account on the Roo Shop website prior to making their first order. North Melbourne Football Club members will be recognised and will receive a 10% discount on each item in their order.
All members wishing to receive their 10% discount will be required to create a new account prior to making their first order. This will be a separate account to your membership account, however you will have to use the same email for the website to recognise you as an NMFC member. Please follow the below steps to create your new the Roo Shop account:
- Click 'Sign in' in the top navigation and then 'Register'.
- Complete your details
- Provide the same email address registered with your membership account if you are a member. If you do not have an email address linked to your membership account, please contact the membership department on 1300 KANGAS (1300 526 427).
- Your Roo Shop password can be the same or different from your membership account.
- Click 'Create Account'.
If you have just created an account, it may take some time for your membership discount to apply. Log out and refresh the page. If the discount does still not apply, please check that your email is correct. To re-enter your details, follow the below steps:
- Sign into your Roo Shop account.
- Click 'Account' in the navigation menu.
- Click 'Account Settings'.
- Re-enter your email address, ensuring it matches your North Melbourne Football Club membership account.
- Click 'Update Details'.
To be eligible for your member discount, your membership payments must be up to date. If you are behind in your payments or have not renewed your membership, please login to your membership account at membership.nmfc.com.au or call the Membership Department on 1300 KANGAS (1300 526 427). Alternatively, you can email membership@nmfc.com.au to resolve the issue. If you have any further issues, please contact the Roo Shop on (03) 9320 2480.
If you have forgotten your password, click here. Once you receive the email, there will be a link to reset your password. If you do not receive an email with a link to reset your password, we may have the wrong email address for you. Please contact the membership department on 1300 KANGAS (1300 526 427) or email membership@nmfc.com.au to update your details.
To receive a 10% discount, your email address must match the email address linked to your membership. If you need to update this, please contact the membership department on 1300 KANGAS (1300 526 427) or email membership@nmfc.com.au.
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